PERSONA VR

Customer Service VR

Description

The client wanted to train employees using VR to help them identify the needs of their customers. This training helped the employees to make more informed recommendations to their customers much earlier in the sales process.

Client

  • US Bank

Sector

  • Banking and finance, Customer service

Services

  • Training simulation design, VR simulation development, UI/UX design

Technology

  • " Samsung Gear VR Unity 3d API.IO (voice recognition service) "
PERSONA VR

From The Project

PERSONA VR

PERSONA VR

Project Details

About The Client

The client is ranked 7th on the list of largest banks in the United States. The company provides banking, investment, mortgage, trust, and payment services products to individuals, businesses, governmental entities, and other financial institutions. It has 3,106 branches and 4,842 ATMs, primarily in the Midwestern United States.

Business Situation

The client wanted to train employees using VR to help them identify the needs of their customers. This training helped the employees to make more informed recommendations to their customers much earlier in the sales process.

Solution

— Training simulation design
— VR simulation development
— UI/UX design

Contact

Drop Us a Line

  • General Inquiries



Tysons (main office)

1775 Tysons Blvd
5th Floor Tysons Corner,
VA 22102

Garrett Park

4401 Oxford Street,
Garrett Park,
MD 20896

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