As a leading UI UX design consulting firm, we have over a decade of experience and are ready to attack your next project. If you are looking for a team that understands research, strategy, design and user testing, then you're in the right place.
There’s a lot of talk about user experience design and what it takes to create the most optimal user experience. However, one goal should remain at the top of every UXl design consulting group’s checklist: Every functional element should match up 1-to-1 with a specific business goal for your client. This is how agencies like Fuselab Creative grow a reputation for delivering not just a great research-backed design digital user experiences that can stand the test of time.
Interface and User Experience
UX Design Consultant Services
As a UX Design Strategy Consult we are often pulled into overall business strategy meeting and end up providing services that tie together general business consulting along with design to create supply a truly powerful offering. We are here to provide UX design consulting among many other critical services that all need to work together to help our clients reach their goals.
UX Design System Strategy & Implementatioin
Design systems provide a rock solid foundation for all modern digital products to build upon. With a design system in hand, global changes can be made with one click, and the time spent managing large digital platforms has been exponentially reduced, saving users time and saving our clients budget.
Custom UX Design Consulting
Whether it’s ChatGPT or some other kind of AI tool, the modern digital marketplace is filling up with shortcuts and templates to make our lives easier. However, the only way to differentiate your product and stand out from the herd is to employ one of the best digital product UX consultant you can find. Of course solid UI design is also important, but if the flow and functionality are not working in harmony it won't matter how good looking your interface is.
Website UX Design Consultant - Focus on Conversions
Any web UX design consultant that is worth working with knows that every page of any website must be created to achieve a very specific goal. Each page fails if this goal is not conveyed clearly and as succinctly as possible. It doesn’t matter if we are talking about the header or the iconography or photography, your design consultant should tell you how every visual element and functional action supports a specific goal, which let's face, is usually, in one way or another, about converting that visitor from a casual acquaintance to your next new client.
UX Consultant for Dashboards and Data Experiences
Dashboard UX consulting services and data visualization are inextricably intertwined and rely on each other for success. In many ways, data visualization has become a new form of language, one that communicates paragraphs of detailed information within a single graphic and can successfully support critical decision-making in a matter of seconds.
Digital Product UX Design Consulting
Digital product UX design consultants live a rather strange life. We are constantly trying to outdo what we did for our last client. Software design is actually quite similar to being an inventor. Each design and user flow is like creating a small universe unlike any other before. It all begins with bulletproof UX research consulting, which takes into account all the client's user and business goals and puts forth a strategy document to guide all the future work.
Mobile UX Design Consultant Services
Android and iOS mobile apps UI UX design agencies abound, and everyone thinks they have what it takes to deliver on behalf of their clients. And maybe a lot of them do, who knows? However, there is one way to know if you have the right team in front of you. If they give you a cost estimate before doing a thorough discovery, then they are not an honest broker, or they just don’t care enough to put in the ground work needed, and are probably pulling a template from the proverbial digital warehouse shelf.
Our Work
Latest projects
A Peek Inside Conversion-Focused UX Design
Our UX Design Consultant
Services Include
The term “human-centered design” has been vastly overused by many agencies that are not deploying the critical adherence this approach requires; however, in a our UI UX design consultancy, we believe it could not be more important. Additionally, user testing stands at the apex of services needed not just at the end of a project but it needs to be included throughout the entire project to be called a human-centered design agency.
UX research consulting services are so expansive, and constantly growing, that it’s easy to get lost in the sea of choices. One barometer we find useful is to make a habit of tying all decisions back to a specific business requirement and/or user goal.
Acting as a UX design consulting firm for accessibility and usability is obviously about creating the most intuitive experience possible, additionally, it is also about creating the quickest and most expedient route to a user’s goal.
It’s a known fact that developers love fully functional prototypes, as this is best way to show our design intention. Yet, building prototypes is often skipped, as it it a lot of work, but when this happens it is usually at the future project’s peril.
Having a conversion strategy actually helps designers make decisions and steer away from falling in love with a design. To be a successful digital product UX consultant, you need to be able to tie most design decisions back to their ability to deliver new customers for your client.
Industries We Love To Create Products For Industry Expertise
Being a UI UX design consultancy implies we understand all of the facets of interface design. This is true, but no interface design will test a design firm more than logistics, as the amount of data is practically endless and almost all of it needs to be communicated in a digestible format and in real-time.
A large percentage of our work falls into the healthcare design arena, which gives us a great sense of purpose and drive to serve the medical community every day. Knowing that our UX design services is now saving medical providers time that they used to waste wrestling with cumbersome EHRs could really not be more rewarding.
UX consulting services for the travel industry evolves a little bit every day, as this industry is in a constant state of flux, which makes our work for this area challenging but also a lot of fun! Travelers now expect a seamless transition from mobile to desktop when researching or booking travel. Anything less is a total failure.
AI and ML design consulting is kind of like drinking out of a fire hose. So much is evolving and changing every day, it is a gold rush market where it can be daunting to keep up; this is also why we love working in this spacing so much.
Design for e-commerce and retail sales now need to work hand-in-hand with little to no friction between the two. Take for instance the ability to make a return to a brick and mortar store with a purchase you made online, it’s simply just expected. And the amount of personalization we build into our custom UX design services for this market can become quite a challenge, but is always rewarding.
Real estate may be the apex of the e-commerce marketplace. As a digital product design agency, we have helped state and local real estate agencies grow through UX research and UI design experimentation. Simply put, the typical real estate customer now expects an almost in-person shopping experience online.
Our UI UX Consulting
Company Principals
Why Choose
A UX Design Consultant
For a UI UX design consultancy like us, consulting comes down to two primary focus areas, constant experimentation and linking all design solutions to business goals
Fuselab Creative Identifies Real Problems
Asking one simple question of our clients at the very start of every project helps get everyone on the right page: What problem(s) are we trying to solve with this project?
Create Original Design
Solving problems for a UX design consulting firm is achieved through thoughtful design and effective messaging is where our team really finds its stride and shows our solid understanding of our client’s needs and our ability to deliver.
Prototype and Test Rapidly
We’ve all fallen in love with our own designs at one point or another and lost sight of what we were trying to achieve. This is why early testing is so important, it helps us give up on designs, no matter how beautiful, and stick to achieving our goals.
Provide Mobile UI/UX Design Solutions
Sometimes adaptive design is what is needed. As many people have no doubt noticed, responsive design does not solve all mobile and tablet issues, and sometimes, especially with e-commerce sites, there is another level of design required.
Create Responsive Web Design
“Make sure our site is super responsive.” Who has heard this one before? Everyone! However, the truth is you need a team that understands that sometimes you need an adaptive design as well, and that responsive is not a one-size-fits all approach to web design.
Provide Quality Assurance
QA, let’s face it, there is really nothing more important than having a solid QA process, and a team that is willing to rip everything apart to make sure what we have created will stand the test of time and deliver as expected.
Read Our Blog
UX design consulting is a moving target, one well worth chasing.
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Our UX
Consultants
Frequently Asked
Questions
Fuselab Creative has been creating user-friendly and visually appealing digital interfaces for over a decade, and we still feel like we've only touched the surface of our potential.
What are the UX consulting services?
Fuselab Creative offers comprehensive UX consulting, including UX strategy and planning, UX research and behavioral analysis, usability testing and accessibility audits, prototyping and wireframing, and UX optimization with conversion strategy. We specialize in dashboard interface design, data visualization, design systems strategy and implementation, and custom digital product UX consulting. Our services extend across web, mobile, and enterprise applications with a focus on tying every functional element to specific business goals. We begin with in-depth discovery to understand your business objectives and user needs, then deliver research-backed design solutions.
What does a UX consultant do?
A UX consultant identifies real problems through user research, creates original design solutions tied to business goals, and rapidly prototypes and tests designs. We serve as strategic advisors who are often pulled into overall business strategy meetings, providing services that tie together general business consulting with design expertise. Our team conducts user interviews, develops personas and journey maps, performs heuristic evaluations, and ensures every design decision supports specific user and business requirements. We focus on human-centered design while maintaining equal emphasis on functionality and aesthetics.
When should your business invest in UX consulting?
Invest in UX consulting when you’re facing lagging activation rates, customer retention issues, data overload, or increased competition. It’s valuable when you need to differentiate your product in a market filled with AI-generated templates and shortcuts, or when you want to streamline your sales funnel and increase conversion rates. Early investment in UX design helps identify and solve issues before they become costly problems during development. Companies should also consider UX consulting when entering new markets, launching products, or noticing user engagement dropping.
How does hiring a UX consultant benefit my business?
Hiring a UX consultant leads to improved customer satisfaction, increased conversion rates, and reduced development costs by identifying issues early. Our consulting helps you gain a competitive advantage by providing better overall customer experiences that drive customer loyalty and brand advocacy. We eliminate the need for trial and error during development and costly redesigns down the line. With over a decade of experience, we bring expertise across multiple industries, including healthcare, finance, and AI/ML.
At what stage should a company consider engaging a UX consultant?
Companies should engage a UX consultant at the very beginning of a project, starting with discovery and requirements gathering before any design or development begins. It’s critical during the strategy and planning phase to ensure proper foundation and alignment of user goals with business objectives. UX consultants are valuable before launching new products, when redesigning existing products, or when you notice declining user engagement. We can also be brought in mid-project to conduct UX audits and provide recommendations for improvements.
6. What are the benefits of using a UX consultant? UX consultants provide expert guidance without the overhead of full-time employees, bringing specialized knowledge and fresh perspectives to your projects. You get access to our most senior and experienced people who will actually work on your business, not just oversee it. Our consulting helps streamline development processes, making them more efficient and cost-effective while reducing false starts and errors. We offer transparency by giving clients real-time access to design files and project management platforms throughout the process.
How does a UX consultant differ from an in-house UX team?
A UX consultant brings diverse cross-industry experience and expertise gained from working with multiple clients across different sectors, while in-house teams may develop tunnel vision. Consultants offer cost flexibility without the ongoing overhead of salaries, benefits, and team management required for full-time staff. We provide fresh, unbiased perspectives and can challenge internal assumptions that in-house teams might accept. Our team combines multiple specializations under one engagement, including research, strategy, design, and testing expertise.
What elements of my e-commerce site will be assessed during the UX consultation?
We assess your sales funnel efficiency, navigation structure, content hierarchy, and conversion optimization opportunities across all touchpoints. Our evaluation includes mobile responsiveness, page load speeds, checkout flow usability, and the balance between personalization and simplicity. We examine visual hierarchy, call-to-action effectiveness, product discovery mechanisms, and the friction between online and brick-and-mortar experiences. Testing includes accessibility compliance, user journey mapping, and competitive benchmarking against industry leaders.
How can I find a UX consultant?
Look for consultants who begin with a thorough discovery before providing cost estimates—this demonstrates they care about understanding your specific needs. Evaluate their portfolio for relevant industry experience, particularly if you need specialized knowledge in areas like healthcare, finance, or data visualization. Ask if you’ll work with senior staff or junior team members, and whether they provide transparency through real-time access to design files. Choose consultants who can tie every design decision back to specific business goals and user requirements.
Who employs user experience consulting?
Organizations across all industries employ UX consulting, including healthcare providers, financial institutions, government agencies, AI/ML companies, e-commerce retailers, and transportation/logistics firms. Our clients range from startups needing to establish their digital presence to established enterprises like NASA, Mozilla, Uber, and California’s Department of Health Care Services. Companies developing dashboards, data visualization platforms, mobile apps, and complex SaaS products regularly engage UX consultants. Any organization with digital products that require human interaction benefits from expert UX consulting.
What is the difference between UX research and UX consulting?
UX research is a specific component focused on gathering user insights through interviews, surveys, usability testing, and behavioral analysis to inform design decisions. UX consulting is a comprehensive service that encompasses research along with strategy, design, implementation, and optimization across the entire product lifecycle. Research provides the data and insights, while consulting applies those insights to solve business problems and achieve specific objectives. Consulting includes advising on overall digital strategy, business goals alignment, and long-term product vision beyond just research findings.
What UX problems can a consultant help us solve?
We solve problems, including poor user activation and retention rates, confusing navigation, ineffective conversion funnels, and data visualization challenges. Our expertise addresses accessibility issues, mobile responsiveness problems, overly complex interfaces, and misalignment between user needs and business goals. We help with slow load times, information overload, inconsistent design systems, and a lack of personalization. Common problems we tackle include difficult checkout processes, unclear call-to-actions, poor content hierarchy, and platforms that require extensive training to use.
How can UX consulting improve our product's ROI?
UX consulting improves ROI by increasing conversion rates, reducing customer acquisition costs, and boosting user retention and lifetime value. We eliminate costly redesigns and development errors by identifying issues early, making your development process more efficient and cost-effective. Better user experiences lead to increased customer satisfaction, reduced support costs, and higher rates of customer referrals and brand advocacy. Strategic UX design directly impacts your bottom line by making it easier for users to complete desired actions and return to your platform.